First-Time Shopping Guide

Welcome to Our Store

Thank you for visiting our store!
This guide will walk you through how to shop with us safely and easily.

1. Browse & Choose Your Items

Explore our products and select the items you’d like to purchase.
Click “Add to Cart” when you find something you like.

2. Review Your Cart

Check your items, quantities, and prices carefully before proceeding.

3. Checkout

Enter your shipping information accurately.
Please make sure your address is correct to avoid delivery issues.

4. Payment

We accept secure payments such as credit cards and PayPal.
All transactions are protected for your safety.

5. Order Confirmation

You will receive a confirmation email after placing your order.
Please check your inbox (and spam folder if needed).

6. Shipping & Delivery

  • Handling time is approximately 10 business days (excluding weekends and holidays).
  • All orders are shipped with a tracking number for your peace of mind.
  • The tracking number will be sent to you via email after shipment.
  • You can check the delivery status via Japan Post or your local postal service website.

7. Express Shipping Option

If you need your order urgently, please contact us via email.
We may be able to offer faster shipping options such as FedEx or DHL for an additional fee.

8. Important Notes

  • International orders may be subject to customs duties or taxes depending on your country.
  • Delivery times may vary due to customs or local postal services.

9. Need Help?

If you have any questions, feel free to contact us anytime:

email
gachakawa.japan@gmail.com

instagram
https://www.instagram.com/gachakawa2024/

We’re happy to help!

Thank You!

We appreciate your trust and hope you enjoy shopping with us.