Important Security Notice – Investigation Currently Underway

Dear Valued Customers,

At gachakawa, protecting our customers' personal information and providing a secure shopping experience are among our highest priorities.

We would like to inform you about recent security concerns involving third-party applications within the Shopify ecosystem.

Official Statement from Shopify

On October 20, 2026, Shopify published an official security announcement titled "Securing your app, together."

In its announcement, Shopify stated:

> "Security is the most important thing you can work on right now."

Shopify acknowledged an increase in attacks targeting applications across its ecosystem and urged app developers to take immediate security precautions.

These measures include vulnerability assessments, improved access-token security, suspicious activity monitoring, and stronger application security requirements.

Shopify also announced that it is strengthening platform protections and introducing additional security measures for third-party applications.

Official Shopify Announcement:
https://community.shopify.dev/t/securing-your-app-together/38752

Our Response at gachakawa

In response to these developments, gachakawa is currently investigating whether our online store or any third-party applications connected to it may be affected.

We are reviewing the available information and assessing potential security risks.

At this stage, our investigation is ongoing, and we are not yet in a position to confirm whether our store has been affected.

We are treating this matter seriously and will take appropriate action if any security concerns are identified.

Customer Information and Payment Security

We understand that our customers may have concerns regarding their personal information and payment details.

Our store operates on Shopify, which provides the core infrastructure for our online shopping and checkout services.

However, we are continuing to assess whether any third-party applications connected to our store could present additional security risks.

We will not make any definitive statements regarding potential impacts until our review is complete.

Orders and Shipping

At this time, we have no changes to announce regarding our regular order processing and shipping procedures.

If any changes become necessary, we will notify our customers accordingly.

Further Updates

We will continue monitoring official announcements from Shopify and relevant application developers.

Should our investigation identify any issues affecting our customers, we will provide further information and take appropriate action.

For your security, please access our store through our official website and contact us if you encounter any suspicious payment requests or unusual checkout behavior.

We sincerely apologize for any concern this situation may cause.

Thank you for your patience, understanding, and continued trust in gachakawa.

Gachakawa Customer Support Team

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